To ensure that your package is properly delivered, and you receive shipment within the time frame we advertise, please make sure your address is fully entered and correct (using correct abbreviations and spacing inserted properly). If there are issues with verifying your address, customer service will contact you to try and resolve these issues. If after several attempts of contacting you, you do not respond, your order will be canceled, and your money refunded to you. Shipping fees are non-refundable.
If you realize that you entered your shipping address incorrectly, please contact us ASAP. We will do our best to fulfill your request and change the address. If we are unable to, we do not take responsibility for the incorrect information.
Blac Suga Co. is not responsible for any lost or stolen packages.
Please allow 3-5 business days for all orders to process before shipping.
Due to Covid-19, please allow up to 5-10 business days for your order to arrive after it is shipped. Orders placed over the weekend will be processed the following business day.
An e-mail confirming your order and shipment will be sent to the e-mail address provided in the Billing information section
Our shipping information is subject to change at any time. However, the most updated information will be on this page!
For any additional questions about shipping, please email us at firstname.lastname@example.org